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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Inquire about Internet connectivity of Zoom Meeting in China

kevinchang1210
Newcomer
Newcomer
Hi guys! I'm now in China using Zoom Meeting global version. I have a quick question.
 
Since I will have some zoom meetings calling from Hong Kong, I would like to know which way I can get better meeting quality (considering China's special internet situation), using China's local Internet or using VPN linked to Hong Kong routes. Or is there really no difference? 
 
Many thanks!
1 ACCEPTED SOLUTION

JepZoom
Creator I
Creator I

Based on experience, most of the users in China use VPNs for better connectivity due to China's internet security situation.

View solution in original post

5 REPLIES 5

JepZoom
Creator I
Creator I

Based on experience, most of the users in China use VPNs for better connectivity due to China's internet security situation.

Thanks! I'll give it a try.

Sure, please do. If there are still some issues or problems, you can definitely try reaching out to Zoom customer service through chat or email. 

Have a great day, kevinchang1210!

JepZoom
Creator I
Creator I

Just checking if my response solved your concern/question?

JepZoom
Creator I
Creator I

Hi, I see you liked my response on the thread. Just wanted to check if I was able to help you solve your concern. If so, it will be greatly appreciated if you can click the 'Accept as Solution' button on my response which helped you solve your concern.