Incorrect scheduled time of meeting | Community
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D
Newcomer
Dan12
Newcomer
September 13, 2022
Solved

Incorrect scheduled time of meeting

  • September 13, 2022
  • 5 replies
  • 3 views

Hi There,

 

My clients are continuously informing me that the scheduled time of our meeting (which I send through) does not end up being the time we scheduled on their end. It could be a day or two later and the time is different.

 

Any suggestions on how to manage this issue?

 

Many thanks,

Dan 

      Best answer by DustinD

      I appologize for the long time to respond on this thread. I want to post here with a solution I found though so that others can utilize it that have been looking.

      It seems the issue is the automation to add meetings. Here are some steps you could take
      1. Disable auto meeting creation in the addin

      2. Creat a event in your calendar

      3. Click the add zoom meeting option

      4. Send meeting invite.
      This seems to correct this issue for me let me know if this works for others on here.

      5 replies

      D
      Community Manager
      DustinD
      Community Manager
      September 20, 2022

      Hi Dan!

      Just a few questions.
      How are you scheduling the meetings? Via a calendar/ICS/App
      How are you send the invites across? GCal/Outlook ect.

      If you could include any details around the process you take to make and send an invite that would be really helpful in solving this for you!

      D
      Newcomer
      Dan12Author
      Newcomer
      September 21, 2022

      Hi There,

       

      Thanks very much for your reply.

       

      I'm scheduling the meetings and sending the invites out to my clients via Outlook calendar. Is this the issue? 

       

      Thanks for your help.

       

      Warm regards,

      Dan 

       

       

        R
        Newcomer
        RailroadT
        Newcomer
        October 28, 2022

        I sent out a Zoom meeting invitation yesterday from Outlook and had a similar problem.  The Outlook Calendar showed the correct time of the meeting, but in Zoom, it showed the meeting as occurring 4 and 1/2 hours earlier.

        D
        Newcomer
        Dan12Author
        Newcomer
        October 31, 2022

        Super frustrating for everyone involved isn't it.. Now we just need Dustin to respond!? 6 weeks since his last message, come on mate!

        A
        Newcomer
        AmyT
        Newcomer
        January 4, 2024

        Did anyone figure out a resolution for this issue?  I scheduled several meetings this morning and all had the incorrect date and time.  Zoom what is the issue???

        D
        Community Manager
        DustinDAnswer
        Community Manager
        June 6, 2024

        I appologize for the long time to respond on this thread. I want to post here with a solution I found though so that others can utilize it that have been looking.

        It seems the issue is the automation to add meetings. Here are some steps you could take
        1. Disable auto meeting creation in the addin

        2. Creat a event in your calendar

        3. Click the add zoom meeting option

        4. Send meeting invite.
        This seems to correct this issue for me let me know if this works for others on here.

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