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Siercke
Newcomer
April 20, 2022
Question

Incorrect password

  • April 20, 2022
  • 1 reply
  • 0 views

My course participants cannot access the recorded zoom meetings. The password given by zoom to access the meeting is incorrect for alle my participants. 


What can I do to give my course participants access to the zoom meetings? How do I receive a new password that works?

 

 

    1 reply

    CarlaA
    Community Manager
    CarlaA
    Community Manager
    August 19, 2022

    Hi @Siercke , thank you for your contribution to the Zoom Community! I am sorry that you have not yet received a reply from the community.  The issue you are experiencing usually occurs when the password has been copied and pasted with a space at the beginning or the end of the password. Another likely reason for an incorrect password is not adding a period if the password contains one. 

     

    If the issue was resolved,  please let us know what you did to resolve it. This way if any community member has a similar issue they will be able to benefit from this post. Thank you!

    Zoom Community Team

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