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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Incorrect message to guests that I am in a meeting

btw1979
Newcomer
Newcomer

Dear Community

I am having a recurrent problem that when I host a meeting then launch the meeting at the appropriate time in zoom,  and my guest clicks on the link which I have sent at the start time, my guest receives an incorrect message that I am "in another meeting".  How do I cure this problem?

 

btw1979

2 REPLIES 2

crchan123
Zoom Employee
Zoom Employee

Hi @btw1979, welcome to the Zoom community! I know it has been a while since you initially posted, but I want to make sure you receive assistance. Are you still having this issue? If so, I'd love to help you get it resolved.

RN
Community Moderator | Employee
Community Moderator | Employee

Hey @btw1979, usually when this happens, as the host, you still may have an open Zoom Meeting that wasn't properly ended. Suggest going to https://zoom.us/meeting#/upcoming and seeing if there is any other active meetings going on that you can end. 

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Zoom Community Moderator
he/him/his

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