In Meeting Chat Disappears in the Breakout Room | Community
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Newcomer
January 24, 2023
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In Meeting Chat Disappears in the Breakout Room

  • January 24, 2023
  • 1 reply
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Previously - before the Xmas vacation - when I moved to a breakout room my in meeting chat moves with me. Today I was the host and went to a breakout group to answer a question and my chat did not move with me. The chat was not showing when I returned to the main room. However when I saved the chat it saved all the items that I had previously posted.

We need a feature of the chat moving with the participant so that they can be given a brief for the breakout and refer to the questions in the breakout so if this is a "new feature" that is going to be a real pain. If however it is a short term problem or bug then I will be glad to see it resolved

 

    Best answer by kjhartma

    In your user settings, turn off New Meeting Chat Experience.  That will fix it for meetings you host.

     

    Contact your Zoom CSM.  There is a feature request ticket in about this already and a couple other threads on here about the issue.

     

    KJH

    1 reply

    kjhartmaAnswer
    Community Champion | Customer
    January 24, 2023

    In your user settings, turn off New Meeting Chat Experience.  That will fix it for meetings you host.

     

    Contact your Zoom CSM.  There is a feature request ticket in about this already and a couple other threads on here about the issue.

     

    KJH

    Newcomer
    July 27, 2023

    This did not work for me as it does not allow me to turn off New Meeting Chat experience. It says I have another feature enables, but I cannot find the other feature.