Im told my storage is full how do I upgrade | Community
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Newcomer
January 14, 2023
Question

Im told my storage is full how do I upgrade

  • January 14, 2023
  • 3 replies
  • 1 view

I have three saved recordings in my storage, but I am being told that storage is full and will be disabled this week, unless I upgrade. This will be too expensive for me as the leap from pro to business is financially too much, any help out there?

    3 replies

    Community Super Champion | Partner
    January 14, 2023

    hi carolineec,

     

    A. you could add more cloud storage

    B.  you could use local storage.

     

    please see support article.

    Managing cloud recording usage limits – Zoom Support

     

    thanks,  eliot

    Newcomer
    January 14, 2023

    Would it be more cost effective to upgrade the account to Zoom One Business or Zoom One Business Plus?

    Community Champion | Customer
    January 14, 2023

    Download the videos to your hard drive and then delete them from the Zoom cloud hosting.