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Idvalid meeting ID problem

tungtran
Newcomer
Newcomer

‎2021-08-30 07:42 AM

When I started a meeting, I couldn't start it. Then, I gotta change device to start the meeting normally.
Please help me to solve this problem.

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2 REPLIES 2

RN
Community Moderator | Employee
Community Moderator | Employee

‎2021-08-31 01:30 PM

Hey @tungtran let's start by signing out and signing back into the client, ensure you're using the correct Zoom account to join, and ensure you're running the latest update of Zoom. However, if all else fails, please reach out to the host to ensure the meeting details are correct, if still having trouble try creating a new meeting and having the host re-submit the meeting details! Let me know if this helps you out! 🙂

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Zoom Community Moderator
he/him/his

Have you heard about Zoom AI Companion? ➡️ Check it out!
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CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2021-09-07 05:19 PM

Hi @tungtran! Did you find @RN's reply helpful? If so, please mark it as Accept as Solution. Thank you! 


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?