cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

ISSUE: Virtual Background

reesespuff
Newcomer
Newcomer

‎2022-04-26 08:42 AM

I can't seem to use my virtual background without a green screen. I believe my MacBook reaches its requirements to do so. Please help.

Preview file
167 KB
Preview file
108 KB
0 Likes
1 REPLY 1

Happytohelp123
Community Champion | Employee
Community Champion | Employee

‎2022-04-26 01:11 PM - edited ‎2022-04-26 01:12 PM

Hello @reesespuff  Can I have you forward me the following information from About This Mac?

Click the Apple icon in the top-left corner of your Mac. This will bring up a drop-down menu. Pick the top option: About This Mac. The resulting window should show you the information you need including processor speed, memory, and graphics card information.
0 Likes