ISSUE: Virtual Background | Community
Skip to main content
Newcomer
April 26, 2022
Question

ISSUE: Virtual Background

  • April 26, 2022
  • 1 reply
  • 0 views

I can't seem to use my virtual background without a green screen. I believe my MacBook reaches its requirements to do so. Please help.

    1 reply

    Community Champion | Employee
    April 26, 2022

    Hello @reesespuff  Can I have you forward me the following information from About This Mac?

    Click the Apple icon in the top-left corner of your Mac. This will bring up a drop-down menu. Pick the top option: About This Mac. The resulting window should show you the information you need including processor speed, memory, and graphics card information.