I would like to record on icloud and record only the host

Forum|Forum|3 years ago
January 24, 2022
1 reply
0 views

Hi there,

I have a pro account subscription. When I go to settings, then the tab recording, there is no section for recording on icloud. All the information showing me how to enable icloud recordings says I should have this under this tab.

Has anyone else had problems with not having this option available when you are on the pro subscription?

thanks

Cate G

J

jaredallen

Community Champion | Employee

Hi @CateG

Are you looking to store your recordings in Zoom's cloud? If so, you can enable this feature via the Zoom web portal.

Sign in to the Zoom web portal as an admin with the privilege to edit account settings.
In the navigation menu, click Account Management then Account Settings.
Click the Recording tab.
Click the Cloud Recording toggle to enable it.

This support article provides additional information:

https://support.zoom.us/hc/en-us/articles/360060231472-Enabling-cloud-recording

Let me know if this resolves your issue? If so, don’t forget to mark the reply as an accepted solution!

Thanks