I put a picture for my profile picture, but in Zoom I don't see the picture. | Community
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___
Newcomer
___
Newcomer
March 2, 2022
Solved

I put a picture for my profile picture, but in Zoom I don't see the picture.

  • March 2, 2022
  • 2 replies
  • 4 views

I chose a profile picture for Zoom, then I checked on a Zoom meeting, but it didn't show up.

      Best answer by Joy108

      I have done a search on Zoom to find how to log into 'desktop client' as you've suggested and there is no such thing as 'desktop client' coming up in the search, so how do you log into 'desktop client' as you suggest in order to ensure my profile photo comes on when I turn my video off during or waiting to join a meeting? Thanks. 

      2 replies

      J
      Employee
      J-Zoom-ATL
      Employee
      March 2, 2022

      @___ You need to make sure you are logged in to the desktop client to make sure that your Zoom Profile picture is pulled from the web to display in meetings. 

       

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        J
        Newcomer
        JackieDoss
        Newcomer
        March 19, 2022

        I always use the desktop client, but my pic isn't showing up.

          J
          Newcomer
          Joy108
          Newcomer
          March 22, 2022

          I figured out how to drag a profile picture onto my profile page- but I can’t remember how I did it. However, now that it’s there, when I join a meeting the choice to “stop video when I join” comes up and I tick that box.

           

          If you go to Profile/Settings/Meetings (Basic) the last option on a long list of options before the Meetings (Advanced) list, is the option to “Disable Hide Participant Profiles.” I disabled it and although it took a while to activate, the capacity to “stop video” during a meeting and automatically show my profile picture returned. That capacity had disappeared with the new Zoom update.
          At first it only worked with one meeting and then later worked with others.

          Hosts of meetings can also choose that option to “Disable Hide Participant Profiles” but my host of one meeting couldn’t do it. However the fact that I disabled that option on my settings seemed to work. It's very useful for having a toilet or tea break during a meeting because you can still hear everything but you are on mute and your 'very interested looking profile picture" is up instead.  

           

          J
          Newcomer
          JanetHudgins
          Newcomer
          April 8, 2024

          I have posted a picture in my profile and it appears in my account but never when I'm in a meeting and I block the video, only my name is there. So why is that?

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