I need to change my email and cannot confirm through the old one

[LF2023]

I need to change my old email (it does not exist anymore) and I got the message that I need to confirm the new email through the old one.

[CarlaA]

Hi @LF2023 thank you for posting for the first time and welcome to the Zoom Community!

No worries at all – we've got you covered! It's completely understandable that old email addresses can change over time. Since your old email isn't active anymore, you can follow the steps in this article to change the sign-in email to your account: How to change the sign-in email if you don't have access to the original email

I hope this helps!

Carla,
Zoom Community Team