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I'm not getting anywhere with Zoom

Mickey3
Newcomer
Newcomer

‎2023-05-28 02:58 PM

Trying to increase my meeting capacity. says my cc was charged but my account is not reflecting additional attendees.

Thoughts?

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Ray_Harwood
Community Champion | Customer
Community Champion | Customer

‎2023-05-28 04:37 PM - edited ‎2023-05-28 04:37 PM

Welcome to the Zoom Community, @Mickey3 

 

You probably ordered and paid for the Large Meeting Add-On, but have not yet assigned it to your user account. Take a look at this Zoom Support article for assistance:

https://support.zoom.us/hc/en-us/articles/115004976063 


Ray -- check out the GoodClix website or the Z-SPAN website.
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