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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

I have no sound

TheoEverlife
Newcomer
Newcomer

Hi,

 

I'm on Pavilion laptop with Windows 11 24H2.

 

All of a sudden, my speakers are not working for Zoom, but they work for everything else.

 

When I do a speaker test, the bar is flashing as normal to show that it is making sound, but nothing comes out of the speakers.

 

I uninstalled and re-installed the app a few times, even removed FXSound sound enhancement, but I am still not getting any sound out. 

 

Mic and camera work fine.

 

Has anyone got any suggestions please?

 

TIA

3 REPLIES 3

FarioConsulting
Contributor I
Contributor I

Hi,

Could you try checking if the correct output device is selected in Zoom’s settings or resetting Zoom’s audio settings
Hope this helps!


Harsh
We help businesses with Zoom integrations, customizations and setups
Reach out and learn more on Fario Consulting

Hi,

Thanks for that, yeah, already tried that, didn't have any effect

Thanks, tried that, didn't help ...