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Matthew707070
Newcomer
Newcomer

‎2023-04-10 07:35 AM - edited ‎2023-04-10 07:36 AM

I was married 12-6-2020  in the misdst of the pandemic via Zoom wedding,    I paid for service to allow me to record the wedding on Zoom,   I cannot access this video,  my wife is gonna be so upset if I cant access it,  I have the meeting ID,  I cant seem to reach anyone at Zoom,   can anyone help  😞   or does anyone have ideas on how I can retirieve this.  Thank you  🙂

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Bri
Community Moderator | Employee
Community Moderator | Employee

‎2023-04-10 09:49 AM

Hi @Matthew707070 , and welcome to the community. To access your cloud recording, you would need to upgrade to a Pro account.


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
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