I have 85 mbps download speed, but zoom constantly freezes saying "this program is not responding" | Community
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Newcomer
NightFM
Newcomer
May 22, 2025
Question

I have 85 mbps download speed, but zoom constantly freezes saying "this program is not responding"

  • May 22, 2025
  • 2 replies
  • 0 views

Can anyone provide any solutions? I've tried disabling hardware acceleration, and setting the zoom application priority to "high" in Task Manager, but I'm still having this issue.

2 replies

CarlaA
Community Manager
CarlaA
Community Manager
May 22, 2025

Hi @NightFM, thank you for posting to the Zoom Community!

 

Have you tried restarting your computer, or uninstalling Zoom, restarting your computer, and then reinstalling Zoom?
Sometimes, these simple troubleshooting steps can resolve underlying issues.

 

Let me know how it goes!

Y
Newcomer
YanaM
Newcomer
October 9, 2025

Yes tried but issue persist 

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