@Dean_Walker - The meeting is definitely not showing up in the system. How long ago did you book it, and did you book it directly through Zoom, or through a different application?

D

Dean_WalkerAuthor

Newcomer

I. Generated the new link a week or so before the breakdown.
I generated it in the Events area of my Mighty Networks space.

C

colegs

Community Champion | Employee

A support ticket would need to be opened to see what happened. As the meeting doesn't exist now, I am thinking that Mighty Networks deleted it for some reason during the create process, but the engineering group would need to look at logs that I don't have visibility to see the complete history.

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debbrown2

Newcomer

My students in China cannot open their class link in Zoom Workplace. They are receiving a message that assumes they are a Zoom business account.

Is it their browser blocking them?

Do you know any that work in China?

C

colegs

Community Champion | Employee

@debbrown2 - Do you have the specific error message they are receiving? Chrome is the recommended browser, or using the Zoom client is even better, but I don't know what message would be saying they have a business license that would block them.

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