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I do not receive the verification code

bakhshi01
Newcomer
Newcomer

‎2023-08-29 12:45 PM

I have been using zoom as a user (vs. an admin) from my laptop with no issues (my email is my user-id). 

I just downloaded the app on my iPhone and tried to logon to it. The app sends an email with a verification code to my email (which is teh same as my user-id) but I never receive an email with the code. And yes I checked my spam folder as well. Any suggestions as what I should do next will be greatly appreciated.

 

Thanks 

Topics:
3 REPLIES 3

joost_ringoot
Newcomer
Newcomer

‎2023-09-06 11:56 PM

I have the same issue,
I created a new user, even that one does not receive a password reset email

fsoto
Newcomer
Newcomer

‎2023-09-27 11:14 AM

I'm having the exact same issue. 

0 Likes

StudioKiK
Newcomer
Newcomer

‎2024-04-13 05:51 AM

I get the darn verification code but when I click on box one to enter the code in the app it doesn't bring up a keyboard.  There's no paste option and nothing in the email that sent the verification code.  Bloody frustrating... Please fix this Zoom!  I was just about to go pay for a plan, but if I can't use Zoom App on my Iphone or Ipad, what's the point?

 

0 Likes