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Newcomer
Hany727060
Newcomer
April 30, 2023
Question

I couldn't continue with the meeting

  • April 30, 2023
  • 2 replies
  • 0 views

Please note that when I start my meeting , pop up window appear indicate the following " unable to establish secure connection to zoom"

open your browser to check your internet connections , this is my first time facing this issue , please help in solving this issue or recommend the solution for it

 

I appreciate

Hany 

    2 replies

    CarlaA
    Community Manager
    CarlaA
    Community Manager
    May 31, 2023

    Hi @Hany727060, I know it has been a little bit since you posted, but I wanted to make sure you receive assistance. 

     

    If you are receiving the error message Unable to establish secure connection to Zoom, follow the steps outlined in this article: Zoom error message "Unable to establish secure connection to Zoom.

     

    I hope this helps! 

    Carla,
    Zoom Community Team

    F
    Newcomer
    FabianCurtis
    Newcomer
    May 31, 2023

    If you see the error "Unable to establish a secure connection to Zoom" when starting a meeting, check your internet connection, disable VPN or proxy, restart your router, update Zoom, and review firewall/antivirus settings.

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