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I couldn't continue with the meeting

Hany727060
Newcomer
Newcomer

Please note that when I start my meeting , pop up window appear indicate the following " unable to establish secure connection to zoom"

open your browser to check your internet connections , this is my first time facing this issue , please help in solving this issue or recommend the solution for it

 

I appreciate

Hany 

2 REPLIES 2

CarlaA
Community Moderator | Employee
Community Moderator | Employee

Hi @Hany727060, I know it has been a little bit since you posted, but I wanted to make sure you receive assistance. 

 

If you are receiving the error message Unable to establish secure connection to Zoom, follow the steps outlined in this article: Zoom error message "Unable to establish secure connection to Zoom.

 

I hope this helps! 

Carla,
Zoom Community Team


Carla (she/her/hers)
Zoom Community Team
Have you heard of Zoom AI Companion?

FabianCurtis
Newcomer
Newcomer

If you see the error "Unable to establish a secure connection to Zoom" when starting a meeting, check your internet connection, disable VPN or proxy, restart your router, update Zoom, and review firewall/antivirus settings.