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I cannot be seen by others in the zoom meeting, but every thing looks and sound fine on my screen.

PoMarantz
Newcomer
Newcomer

HI..

My Zoom always worked fine. Using iMac. Last Monday I went onto my usual self-help meeting and everything appeared normal to me. I could see my video and hear myself. Others said that they could hear me but could not see me.   My video was definitely on.  

I used the "uninstall zoom" feature. Downloaded Zoom onto my computer again...and still no change. 

I can see and hear active video on my end....others cannot see me or i am frozen. 

My internet connection is hardwired.  Very strong and working fine in all my other usage.

I am at a loss as to what to try next. 

Thanks.

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