I can't start a class | Community
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Newcomer
mariathereza87
Newcomer
September 12, 2024
Question

I can't start a class

  • September 12, 2024
  • 2 replies
  • 0 views

Hello, until last Thursday I just sent the link to my students and they would enter the class. However now they say there is a message saying that I am in another meeting, and the students' requests to enter never appearr to me. How can I solve this? 

2 replies

storyhub
Community Super Champion | Customer
storyhub
Community Super Champion | Customer
September 16, 2024

It sounds like you sent them a link to a different meeting id. Double check the link.

R
Newcomer
restherapist
Newcomer
September 16, 2024

I am having the exact same issue and it is so frustrating. I have been a Zoom user for years and this only started to happen after the latest update. Any help would be appreciated!

MGSR
Community Manager
MGSR
Community Manager
September 23, 2024

Hello @restherapist!

Welcome to the Zoom Community! We're glad to have you here.

It's possible that you are using a different meeting link than the one you intended to. To check this, you can go to your web profile, navigate to Settings > Meetings > Schedule Meeting, and check the "Use Personal Meeting ID (PMI) when scheduling a meeting" toggle.


Let me know if this does not solve your concern. 

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