I can't see the cloud recordings

[saleh_aleid]

Dears,

After the payment process was completed, I did not find any of the recorded meetings on my account in the cloud

[RN]

Hey @saleh_aleid you're a licensed user with access to cloud recording from https://zoom.us/recording? Ensure you meet all prerequisites for viewing, managing, and share cloud recording

• Account owner or admin privileges (required for managing users' cloud recordings)
• Cloud recording enabled
• Cloud recording sharing enabled
• Authentication to view cloud recordings enabled
• Cloud recording must be finished processing in order to be playable in the Zoom web portal
• For editing and deleting recordings, your admin must allow you to edit or delete cloud recordings