cancel
Showing results for 
Search instead for 
Did you mean: 
Important updates from Zoom Support:
  • Starting February 3, 2025, Zoom Phone customers must add their phone numbers to an approved 10DLC campaign in order to use SMS/MMS capabilities on their numbers.

  • Introducing more live support options! More Zoom customers now have access to live agent chat support. Sign in and visit our Contact Support page to see all your available support options. We’re here to help!

I can't see and download files that teachers send directly on Zoom on my phone.

Tinq
Newcomer
Newcomer

How to see and download the teacher's files on my phone?

3 REPLIES 3

Bri
Community Moderator | Employee
Community Moderator | Employee

Hi @Tinq! Are these files being sent while you're in a Zoom meeting? Or through Zoom Chat?


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?

Hi. Those are files and images in the chat when you join a meeting room. Normally I will see them when I use my laptop. Phones are not like that :v. I need that function.

JeniferLawrence
Newcomer
Newcomer

I am facing the same issue. Even after i click download and grenn mark on the file, i cannot find the downloaded file in my mobile. Please help