I can't see a recurring meeting's registrants that my colleague created and I'm the co-host | Community
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Newcomer
April 6, 2023
Solved

I can't see a recurring meeting's registrants that my colleague created and I'm the co-host

  • April 6, 2023
  • 6 replies
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We have two Zoom licenses.

My colleague, the first licensed user, has created a recurring weekly meeting.

I would like to be able to see the registrations coming in since I'm the co-host.

How do we have to be configured for me to be able to see meetings that she set up before we start the meeting?

Right now, I only see the scheduled meetings that I've directly scheduled. I can't see any of her meetings.

 

Is there some flag she has to set on my user account that gives me access to see her, the main, list of meetings?

Was my user license not established correctly to indicate that it's ok for me to see these meetings?

 

Thanks.

    Best answer by Frank_TB

    @meetingoremail 

     

    It has to be enable by the account admin. It sounds like  account hasn't turned it on?

    https://support.zoom.us/hc/en-us/articles/4403249620493-Managing-scheduling-privilege-and-alternative-hosts#h_01GDBFQP7FRWVXEB5EQDNFSKTB 

     

     

    Regards

    If my reply helped, don't forget to click the accept as solution button!

    6 replies

    Newcomer
    June 1, 2023

    I have the same question. Also wondering how a co-host can pull a registration report for a meeting they did not create

    Community Champion | Customer
    June 1, 2023

    Hello,

     

    Using the scheduling privilege allows others to access cloud recordings and meeting reports for those you are a delegate for. 

     

    Prerequisites for using scheduling privilege
    Both users must be Licensed or On-Prem
    Both users must be on the same account, or linked master/sub accounts
    Scheduling privilege enabled on the account by an admin
    For webinars, both users must have the webinar add-on

     

    More details can be found here;

     

    https://support.zoom.us/hc/en-us/articles/201362803-Using-scheduling-privilege 

     

    Regards

    If my reply helped, don't forget to click the accept as solution button!

    Newcomer
    June 1, 2023

    @Frank_TB Just tried this and it works! Thanks so much. You resolved a huge headache for my team and I.

    Community Champion | Customer
    June 1, 2023

    Happy to help.

     

    If my reply helped, don't forget to click the accept as solution button!

    Newcomer
    June 1, 2023

    @Frank_TB I would if I could see the button. Perhaps that option is reserved for the person that originally posted. Thanks again though!

    Frank_TBAnswer
    Community Champion | Customer
    June 1, 2023

    @meetingoremail 

     

    It has to be enable by the account admin. It sounds like  account hasn't turned it on?

    https://support.zoom.us/hc/en-us/articles/4403249620493-Managing-scheduling-privilege-and-alternative-hosts#h_01GDBFQP7FRWVXEB5EQDNFSKTB 

     

     

    Regards

    If my reply helped, don't forget to click the accept as solution button!