I can't log in through the app - but I can on the web-based version | Community
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Newcomer
January 29, 2025
Question

I can't log in through the app - but I can on the web-based version

  • January 29, 2025
  • 2 replies
  • 0 views

I'm trying to get some support with this - I can log into my Workplace Pro account fine on the web, but not through the app. How can I get some help with this please?

2 replies

MGSR
Community Manager
Community Manager
February 4, 2025

Hello @AnnaBanana1,

Welcome to the Zoom Community! We're excited to have you here.

Could you please let me know which device and operating system you’re using to log in?

MGSR
Community Manager
Community Manager
February 11, 2025

Hello @AnnaBanana1,

I just want to follow up regarding your concern. 

Please let us know if you have resolved this or if you need further assistance.