I can't find recorded meeting | Community
Skip to main content
Newcomer
January 10, 2025
Question

I can't find recorded meeting

  • January 10, 2025
  • 1 reply
  • 0 views

I scheduled a sequence of meeting. I set for automatic recorder. 
Every meeting de record notification appear, but I can't find de file in my computer or in cloud after the meeting ends.

What should I do?

1 reply

GreggG_aka_4G
Community Champion | Employee
Community Champion | Employee
January 10, 2025

Hello there. It is important to note the setting used for recordings: was it cloud recording or local recording? Here is a support article that could help you with finding them: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0058006

Additionally, if it was local you may find them here: 

Zoom saves video files to the following recording folders:

  • Windows: C:\Users\[Username]\Documents\Zoom
  • Mac: /Users/[Username]/Documents/Zoom
Newcomer
January 14, 2025

Not helpful! My recording was local and the recording did not appear on the list of recording. My computer powered down while downloading to my local Mac. When I noticed this and connected my computer, and the recording was no longer in download mode and was gone; however it should have been listed in the recordings on zoom. The video/recording is not listed. What can I do??

GreggG_aka_4G
Community Champion | Employee
Community Champion | Employee
January 14, 2025

If the recording was on your PC and you attempted to download it to your MAC, the file should still be on your PC unless it has been deleted.

I would follow this and if not able to restore I would then open a support request: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0060380