I can't download my recordsing from the cloud.

[RichPro]

When I try to download my videos from zoom, It will start downloading but then stop and won't download the file. 

[aileenfelix]

Hi @RichPro - welcome to the Zoom Community. I saw this community post about issues downloading a recording, and the answer provided was accepted as a solution, kindly check and see if it would resolve the problem you're experiencing at the moment. 

Otherwise, I recommend creating a tech support case via this link, so one of our tech engineers can check and further assist. Thank you.