I can't download a meeting I recorded on zoom meetings

[AndreLona]

Hello good afternoon!

I had a meeting yesterday through zoom meetings and recorded it from beginning to end. However, my computer had full storage and this ended up making it impossible to download the video completely.

however, late yesterday afternoon I freed up the space needed for the download to be complete, but now the recording's download progress is stuck at 50%. How do I proceed to get all my meeting?

yours sincerely

Andre Lona

[CarlaA]

Hi @AndreLona, thank you for posting for the first time, and welcome to the Zoom Community!

You can troubleshoot converting issues by following the steps outlined in this article: Troubleshooting local recording issues

Let me know how it goes!

Carla,
Zoom Community Team

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