I can't change my First Name, nor my Display Name, nor my Account Profile picture | Community
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manuel3
Newcomer
September 2, 2022
Question

I can't change my First Name, nor my Display Name, nor my Account Profile picture

  • September 2, 2022
  • 2 replies
  • 0 views

When I try, a red message appears: "Something went wrong. Please refresh this page". Has someone else experienced this? I have refreshed it several times to no avail.

    2 replies

    ChrisO
    Participant
    ChrisO
    Participant
    September 3, 2022

    Hi Manuel3,

     

    I would suggest trying to clear your web browser's cookies and cache then reattempting. If this is a corporate owned account they may have locked the ability for these changes to be made.

    I
    Newcomer
    ITMan318
    Newcomer
    September 7, 2023

    I am having this issue with some of my people.  Apparently they can't change their profile picture so where would the setting be to enable this? Account Management-Account Settings??

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