I can't access to any recording and suddenly they are gone altogether. | Community
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Newcomer
ＪＨ73_2
Newcomer
October 20, 2025
Question

I can't access to any recording and suddenly they are gone altogether.

  • October 20, 2025
  • 1 reply
  • 0 views

I can't access to any recording and suddenly they are gone altogether.

 

They don't exist in even trash folder

 

I could access to them and they existed till yesterday.

 

Please help ASAP it's an emergency, I have to send them to my clients till today

1 reply

MGSR
Community Manager
MGSR
Community Manager
October 20, 2025

Welcome to the Zoom Community! We're glad to have you here.

We're sorry for the inconvenience. Our engineers have identified the issue, and it should now be resolved. Kindly refresh the app and let us know if the problem persists. We appreciate your patience and are here to assist further if needed.

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