I can only host or join meeting from browser since update. Why? | Community
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Newcomer
Yogasoulsbysara
Newcomer
January 14, 2023
Question

I can only host or join meeting from browser since update. Why?

  • January 14, 2023
  • 1 reply
  • 0 views

I updated on Tuesday as requested and since then I am unable to launch meetings without going through the browser. I've uninstalled and reinstalled Zoom three times and now reset my laptop too, but it's still the same. Can anyone tell me why this might be happening and how I can fix it?

    1 reply

    E
    Community Super Champion | Partner
    Eliot
    Community Super Champion | Partner
    January 14, 2023

    hi yogasoulsbysara,

     

    please completely uninstall zoom client by following this support article.  after completely uninstalling zoom client, restart your laptop.  then download and install zoom client.

    Uninstalling and reinstalling the Zoom application – Zoom Support

     

    if that does not fix the problem, please provide the operating system for your laptop such as windows 11 and zoom client such as zoom windows desktop client version 5.13.4.

     

    thanks,  eliot

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