I bought a used Mac DESKTOP and laptop I am getting 1132 error! Appealed twice!

Forum|Forum|3 years ago
October 29, 2022
3 replies
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So I have sent appeal email twice, once last year! and another about two months ago. I bought a used MAC and Macbook Pro to find both have 1132 error messages and treating me like Ive been banned! Zoom yet to reply?! Help?

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Best answer by MGSR

Hi @trucker,

Sorry for the late response. If this has not been solved yet, please contact Zoom Trust & Safety at https://zoom.us/appeals.

Bort

Employee

Hi @trucker

The process for handling a 1132 error has recently changed, so please have your friend follow the new instructions provided on this support article: https://support.zoom.us/hc/en-us/articles/5875093467533-Zoom-error-code-1132

T

truckerAuthor

Newcomer

So I did that for my account I entered in the information to sign and it gave me 1130 to message I clicked on report zoom and all it asked for was my email associated with the account and then full name which I put in it said that they will send me an email to confirm the report. So I check my email and I click on confirm report and it says that the report had already been confirmed. There is no information field there is no field for me to put additional comments or describe the issue. FYI. It said “ you have sent your report to zoom‘s trust and safety team for investigation.“ vague and no expectations set or given.

T

truckerAuthor

Newcomer

I am still with no solution, no contact from zoom, nor did the seller of the equipment. This is happenening to not just myself, not saying I am participating, but a law firm contacted me about joining a class action......I hope it doesn't come to that for ya'll....I had to buy another cdevice to be able to use zoom......which is not ideal. Any updates?