How to stop Otter.ai Notetaker from joining my personal meeting room (meeting deleted)?

[CoachKidd]

Hi folks ... 

A whole ago I set up a meeting using my personal meting ID and was using it for a study group.  One of the participants was using the Otter.ai Notetaking feature.

The group has since disbanded and the meeting deleted from my calendar, but every Tuesday at 1900 (UK) this woman's Notetaker (Otter.ai) initiates an email sent to me via Zoom, telling me that it has joined my personal meeting room.

I've asked her to fix it at her end with her Otter.AI settings, but to no avail.

Is there a way of banning the Otter.AI agent?

Or do I have to resort to changing my personal Zoom meeting room ID?

Thanks in advance.

[CarlaA · Accepted solution]

Hi @CoachKidd, thank you for posting to the Zoom Community!

In this case, please reach out to our support team. I believe they can assist you in blocking Otter.ai. 

Thanks!

[CoachKidd]

Thanks Carla.

I've just seen your message and done this.

[meriment]

The host of the Otter bot can disable and shut down their account on their end. On your end as a meeting host where someone else's bot joins the meeting you can enforce a waiting room and not approve any bots joining the meeting. You can also reach out to Zoom's support to request it be blocked. Alternatively there is a Zoom app, Salepager, that lets you enforce captcha to only allow human attendees to join a meeting.

[CoachKidd]

Thanks for the reply.  I suspected as much but the woman concerned lacks the competence to do this.