How to simply allow client update without requiring updates | Community
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Newcomer
August 3, 2023
Question

How to simply allow client update without requiring updates

  • August 3, 2023
  • 1 reply
  • 1 view

(I'm admin for our account)

 

I wanted to update my client to the latest version, and found that it wouldn't let me.  There is no "check for updates" option.  Downloading the full installer just launched the existing client and didn't do anything else.  I had to completely uninstall then run the installer.

 

I see where I can require update to the latest client for people in our org, but I don't really want to do that.  I just want to allow them to update it by "check for updates" or manual download.

 

What am I missing here?

 

 

1 reply

Ray_Harwood
Community Super Champion | Customer
Community Super Champion | Customer
August 3, 2023

Welcome to the Zoom Community, @mshaw.

 

From the Zoom application (I'm running the latest - 5.15.5; yours might look a little different):

Also, see this Zoom Support article for additional info:

https://support.zoom.us/hc/en-us/articles/201362233-Updating-Zoom-to-the-latest-version