I was joined the pro verision, and recorded a meeting til 26th april, I didn't download the recording at that time. Now i need the recording for my business promotion, however i am using free version now, the recording is no more available for download, how can i get it back?
Please rest assured.
Recordings in the cloud are not deleted for a certain period of time and can be retrieved by signing up for a professional license again.
In my experience, I received an email about a year after switching to the free version, advising me that the recording data would be deleted.
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