How to remove cameras from drop down list from video camera setting in Zoom App. | Community
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shahbaz63
Newcomer
shahbaz63
Newcomer
August 13, 2021
Solved

How to remove cameras from drop down list from video camera setting in Zoom App.

  • August 13, 2021
  • 6 replies
  • 0 views

I have uninstalled both the camera option (Snap & Xpression) but they still show in the drop-down list. Does anyone have info on how to remove these cameras from the drop-down list? #curious

 

Refer the attached image for more detail. 

      Best answer by Iris

      Hello，

      In this case, maybe the cameras did not uninstall successfully. If you are using mac, can you please please check below file path to see if the cameras are there: /Library/CoreMediaIO/Plug-Ins/DAL

      6 replies

      I
      Community Champion | Employee
      Iris
      Community Champion | Employee
      August 13, 2021

      Hello ,

      After you have uninstalled these two cameras, have you tried to sign out and re-sign in?

      shahbaz63
      Newcomer
      shahbaz63Author
      Newcomer
      August 13, 2021

      Yes, I have even uninstalled the Zoom app & reinstalled it, didn't work. 

        Bort
        Employee
        Bort
        Employee
        August 13, 2021

        Hi @shahbaz63 , 

        After uninstalling those virtual cameras, have you restarted your computer? Often those devices are not fully removed from the system until a restart has been done. 

        shahbaz63
        Newcomer
        shahbaz63Author
        Newcomer
        August 14, 2021

        Yes, that didn't work. 

          I
          Community Champion | Employee
          IrisAnswer
          Community Champion | Employee
          August 18, 2021

          Hello，

          In this case, maybe the cameras did not uninstall successfully. If you are using mac, can you please please check below file path to see if the cameras are there: /Library/CoreMediaIO/Plug-Ins/DAL

            E
            Newcomer
            eddytajib
            Newcomer
            June 4, 2022

            my caM IS not working

            😭

            post and done is still not working help meeeeeeeeeeeeeeeeeeeeeeee!!!!!!!!!!!!!!!!!!!!!!!!!!111

            N
            Newcomer
            NigeI
            Newcomer
            September 1, 2022

            Is there a similar solution for windows users?

              G
              Newcomer
              Gasp_
              Newcomer
              January 30, 2023

              This question has been asked several times and not answered. I am a windows user. What can I do to remove a camera? I use the Canon webcam utility and I cannot remove an older version from Zoom. It keeps showing up as one of my cameras and I believe it may be blocking the new version.  It keeps showing up as the default choice for a camera.

                M
                Newcomer
                MarcJ1
                Newcomer
                August 28, 2023

                Was there any solution to this exact problem for Windows OS?  I am trying to get rid of a beta version of a Canon DLSR utility (EOS Webcam Utility Beta) and remove one of two OBS cameras.

                 

                  M
                  Newcomer
                  mwandler
                  Newcomer
                  October 12, 2023

                  For OBS at least I saw that there's a bat file you can run in the obs-studio folder to uninstall (likely will need to run as admin).  Here's the full path that i see in my windows install of OBS: C:\Program Files\obs-studio\data\obs-plugins\win-dshow\virtualcam-uninstall.bat

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