How to get my photo already in settings to appear when video is turned off in a zoom meeting. | Community
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I
Newcomer
ira3
Newcomer
July 11, 2023
Question

How to get my photo already in settings to appear when video is turned off in a zoom meeting.

  • July 11, 2023
  • 2 replies
  • 0 views

I already set up my photo in my profile. ( paid account, by the way)

 

When I am on a Zoom call and want to turn off my video, my profile picture used to pop up. I only see my name now and no photo.

 

How can I fix this issue? I looked around in settings and was unable to find this option. 

 

2 replies

Bri
Community Manager
Bri
Community Manager
July 11, 2023

Hi there, @ira3 ! Could you let me know what version of Zoom you're using and what device? I'd be happy to help 🙂

 

I'd also recommend taking a look at the following support article if you haven't already come across it: https://support.zoom.us/hc/en-us/articles/10138985918349-Troubleshooting-profile-picture-issues#h_01GG81NFYXJWWWF88AM7CN2HMD 

J
Newcomer
John_L_German
Newcomer
January 8, 2024

Monday January 8, 2023, at 12Noon

 

Oa my Lenovo Chromebook running Google Chrome:

My Zoom account https://us04web.zoom.us/profile has my profile photo.

I'm signed in to my Zoom account, and I clicked on a link from a meeting host, to join his Zoom meeting, and my profile photo isn't coming up on the Zoom screen headed "Enter Meeting Info"  that comes up when I click the host's link to get to his Zoom meeting -- how to fix this?

 

Thanks for your help on this, and looking forward.

 


John L. German (a pro bono volunteer)

Director, Non-Profit Computing, Inc. (a nonprofit organization) -- since 1984, an all-volunteer organization best known for arranging donations of computers and other items, procurement, and logistics worldwide

Main Representative to the United Nations, Centre for International Peacebuilding


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Chair, International Service Division, The Rotary Club of New York

Non-governmental organization representative, Technical Subgroup of the Ad Hoc Open-Ended Working Group on Informatics (informally, the Working Group on Informatics), Economic and Social Council, United Nations

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Senior Fellow, Public-Private Alliance Foundation

Member, High-Level Panel of Advisers, United Nations Global Alliance for Information and Communication Technologies and Development

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