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How to enable blur background if it is not showing the option

kav2
Newcomer
Newcomer

‎2023-07-16 08:59 PM

How to enable blur background on hp windows 2011 LAPTOP-BLSQOJHL AMD Ryzen 3 3250U with Radeon Graphics 2.60 GHz8.00 GB (5.94 GB usable) pls answer

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AaronO
Contributor I
Contributor I

‎2023-07-17 08:38 AM

Hi kav2,

Below are the system requirements to use Virtual backgrounds on Windows machines. Unfortunately, the AMD Ryzen 3 325OU is not compatible as it only has 2 logical cores and you need at least 8 to run Virtual backgrounds. 

  • AMD
    • 8 logical cores
    • 2.0Ghz or higher

https://support.zoom.us/hc/en-us/articles/360043484511-Zoom-Virtual-Background-system-requirements 

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