How to download the translator's voice

Forum|Forum|4 years ago
December 11, 2021
1 reply
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Hello!
We had a webinar with simultaneous translation but when I download now I can hear just the original voice (french) but not the translator voice (Italian). Is there a way where I can find this sound track?
Thank you very much.

CarlaA

Community Manager

Hi @CSCP, welcome to the community!

Currently, cloud recordings of interpretation sessions will only record the original audio of the meeting or webinar, not the translations. Local recordings of interpretation sessions will record any audio the person recording can hear, but not multiple audio channels. You can check this article as a reference: https://support.zoom.us/hc/en-us/articles/360034919791-Language-interpretation-in-meetings-and-webinars.

If you have some time please provide this feature request directly at https://zoom.us/feed so that this can be added to our feature request list for our product development and engineering teams to consider for future development. Thank you!

Zoom Moderator
CA

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