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How to check email received asking to change password is legitimate ?

VeroniqueS
Newcomer
Newcomer

Just received an email asking me to reset my password due to compromission (by Zoom ???).

I want i) to understand better the situation (and potential zoom responsibility), and ii) to be able to check is this email is legitimate or a scam.
How can I do this ?

Thanks.

1 REPLY 1

Happytohelp123
Community Champion | Employee
Community Champion | Employee

@VeroniqueS  This sounds like a spam email. Password changes should be made directly from the Zoom site, unless you are using single sign on.

Please see the below article on where to manage Zoom passwords as it will not come in the form of email:

https://support.zoom.us/hc/en-us/articles/115005166483-Managing-your-password