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How to Simultaneously Record Two Versions of a Meeting (when interpretation is being used)

Forum|Forum|4 years ago
January 5, 2022
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I am the manager of a state government agency that is convening a series of public meetings where simultaneous interpretation is available. We are conducting the meetings in English and Spanish using Zoom's simultaneous interpretation feature.

We would like to make recordings of the meetings available in both English and Spanish. However, there does not appear to be a way to simultaneously record in both languages from one device. When we attempt to record the meeting from two different devices, with one device recording in the English channel and one in the Spanish channel, we are not able to do so. The system appears to default to do a single recording (which has always been the English channel). This single "master recording" happened even when we tried to record onto two different devices, with one recording to the cloud and the other to a local hard drive.

Is there a way for us to do two separate, simultaneous recordings of the same zoom meeting, with one in English and one in Spanish?

Best answer by joelminor

Hi Jason,

This didn't quite answer my question, but put me on the right track to solving the problem -- thank you!

It turns out that the problem was that both computers trying to do the recording at the same time were co-hosts. Zoom would only allow one co-host to record the meeting. When we made the computer that was doing the Spanish recording a normal participant, we were able to enable its ability to do a local recording rather than a cloud recording, and we were then able to record the English and Spanish channel simultaneously (with the English channel recorded by a co-host to the cloud, and the Spanish channel recorded by a "normal" participant locally).

Problem solved, just in time for our next public meeting!

Jasond

Employee

Hi @joelminor ,

Welcome to Zoom Community!

Regarding your question, Cloud recordings of interpretation sessions will only record the original audio of the meeting or webinar, not the translations. Local recordings of interpretation sessions will record any audio the person recording can hear, but not multiple audio channels.

For details, please refer to the following support document.
https://support.zoom.us/hc/en-us/articles/360034919791-Using-Language-Interpretation-in-your-meeting-or-webinar

Regards,

Jason

J

joelminorAuthorAnswer

Newcomer

Hi Jason,

This didn't quite answer my question, but put me on the right track to solving the problem -- thank you!

It turns out that the problem was that both computers trying to do the recording at the same time were co-hosts. Zoom would only allow one co-host to record the meeting. When we made the computer that was doing the Spanish recording a normal participant, we were able to enable its ability to do a local recording rather than a cloud recording, and we were then able to record the English and Spanish channel simultaneously (with the English channel recorded by a co-host to the cloud, and the Spanish channel recorded by a "normal" participant locally).

Problem solved, just in time for our next public meeting!

Jasond

Employee

Hi @joelminor ,

Great to hear you have fixed the issue! Thanks for the update.

Wish you have a successful event!

Jason

A

ashleyfalandys

Newcomer

Hi! Thanks to this answer we have figured out how to record both versions (one to the cloud and one to a device), but have one more question that I can't find the answer to.

The person recording to their device with the interpretation activated will also have speaker view activated so that participants are not part of the recording. Will the main speaker still show up for them, or will speaker view mean that they can only see (and therefore record) the interpreter who is speaking? Thanks!

M

MLightfoot

Newcomer

I'd like to follow up on this thread, If I need a recording that has a panel of people using American Sign Language and spoken English, with interpreted spoken English and interpreted spoken Spanish, how do I record the video with 1. Spoken English interpretation, 2. with spoken Spanish interpretation.

Second QQ how can I record the caption file for both English and Spanish? My testing shows that only the English captions are recorded as a caption file, not the spanish. Is there a way to also capture the Spanish as a caption file?

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