How to Connect Bluetooth speaker with zoom?

Hey @SaraKarolina, in the Zoom desktop client, in Settings, under Audio, you will see your Microphone and Speaker output. Ensure that the Bluetooth speaker is available and connected in the Audio settings and in-meeting. 

So the icon with the speaker is in the meetingrom on the top to the left? Can I just click on it? It is probably not possible to test this before a meeting? 

Hi @InspectorGadget @SaraKarolina @LynTh @Domw9rld as your cases may be unique, I would suggest contacting our Zoom technical support and they can further look into your issue. Suggest after the creation of your ticket, to share the solution that's provided. 

If you're unable to open a ticket with our Zoom support team, I can also help with that process. 😄

I'm adding my voice to this as well.  There are no icons on ANY of our Android devices, Samsung S8+ and S21, Lenovo, Acer. The only option is Wifi.

Hi Everyone -

I have contacted Zoom support who have advised me that no, there is no option to bluetooth when using the mobile app.  It just doesn't exist.  

Leonard from Zoom suggested that I leave feedback on let me provide you with this link https://zoom.us/feed. 

Apparently if they do that the Zoom team may look at it for the next update. 

I have done so.  It would be great if anyone else who is also affected by the lack of being able to Bluetooth to a speaker on their phone or tablet also left some feedback requesting that option.   I imagine the more of us who ask for it the more likely it will be to be added in the next update. 

Thanks everyone

Lyn

I MAY HAVE FOUND A WORKAROUND/TEMPORARY FIX FOR THIS ISSUE UNTIL THEY PATCH IT!

Exact same issue as most here; I am able to switch audio source from phone speaker to the Bluetooth icon, but that just changes the audio from the louder speakerphone speaker over to the phone ear speaker (like you would need to hold the phone to your ear like a normal phone call). While the icon shows the Bluetooth icon, toggle your phone's Bluetooth off, wait a few seconds, then toggle back on. I did this during an active call and when my phone automatically repaired with my Bluetooth headphones the Zoom audio started playing through the headphones correctly. I'm no programmer or engineer, but I do work with them, and I have some speculation on the issue and the cause (PURE SPECULATION, POSSIBLY COMPLETELY INACCURATE):

- The issue seems to be that the Zoom app is unable to gain primary control of the BT device from another app that was using it. By disconnecting and reconnecting BT, once it reconnects there is no app currently using the BT device so Zoom is able to utilize it correctly.

- If the above proves to be false, then the cause of the issue (the bug/defect that Zoom team pushed out and now needs to fix so BT devices work normally again like they used to) might be related to the audio source button not iterating correctly through available devices for use. So when you press the button it is showing BT but using phone ear speaker instead. So it's only switching between phone loud speaker and phone ear speaker (defect 1) and the phone ear speaker option is showing the Bluetooth option when it should be showing the phone ear speaker option (defect 2). The fix would be that all devices would be iterated correctly so 3 would be available (phone ear speaker, phone loud speaker, and BT device), and each would correlate to the correct icon when selected (so 3 icons instead of 2).

Hope this helps anyone else experiencing this defect until they patch it.

No, my friend. Not in my case. 

For anyone who is having this problem, I strongly recommend that you submit a support ticket.  Eventually, if enough support tickets get elevated to the developers, perhaps zoom will figure out that it isn't my specific phone, or yours, or that we each has something wrong with our hardware.  Instead, they will see that this is a bigger problem.

To submit a support ticket, there are a couple of steps:

First, go to this site: https://support.zoom.us/hc/en-us/articles/201362003-Zoom-technical-support

Once there, click on the annoying chat bot icon.  It is a waste of time to tell it the real problem.  (I tried) It simply isn't sophisticated enough.

Instead, ask the chat bot to "Submit a support ticket" 

Next. It will ask you where, make sure you say support.

Then it will ask about what . . . It becomes self explanatory from there.

Finally, remember that posting in the community forum is NOT tech support.  We cannot expect the developers, the folks who will fix this problem, to read this forum.

Same problem on Android Z Flip (new phone).

This is clearly going to run and run.  No, Zoom doesn't work with Bluetooth on all devices.

1) my bluetooth headset works with Windows.  It works fine with MS Teams, GoToMeeting, Google Hangouts, and for dictation and playing music

2) my bluetooth headset is detected by Zoom.  The microphone works fine with Zoom

3) the bluetooth speakers (ie the ear pieces on the headset) don't work with Zoom.  When I select them, either by selecting "use same as system" or by selecting them specifically, Zoom says it's playing the test sound (or my friend carries on talking) but no sound come to the headset.  Which works, as I said above, with everything else from Windows

I wonder if Zoom is going to fix this?  I've been trying different "solutions" for a couple of years now and it's tedious and annoying.  No wonder MS Teams has had to become my video calling solution of choice - not because it's easy for others to access, but because I can use my headset which I can't with Zoom.  I have to use a bulky USB headset whenever I'm on Zoom.