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Zoom AI Companion2024-10-16 03:35 PM
Hello, I am trying to figure out if it is possible to upload a recorded Zoom meeting from one account to a separate account. I am not trying to delete the original account, just basically uploading a mp4 file of a recorded Zoom meeting from another account to my account. Is this possible?
2024-10-16 03:40 PM
Hello @FidelityFriend,
Absolutely, if you go to the account that you are trying to upload the recording, simply click the upload button (screenshot below) and then upload the file. Now, I say this but if you are a part of an account that this setting is disabled (turned off) then you will not be able to do that. In that case, you will have to ask your Zoom admins for your account if they can provide you with the ability to upload recordings.
2024-10-16 03:52 PM
Thank you! It appears that this setting is disabled for my account, who would be the Zoom admins? I am not aware of my account being under an admin.
2024-10-16 05:38 PM
Hello @FidelityFriend,
If you work for Fidelity, then you would consult your IT team, the Zoom admins are usually a part of the IT team. The other option is to look at your "account profile" this is not the profile tab on the top left, this is the account profile, so it should have an email address in the area that is listed as "Account Support Information" about half way down on the right of that page.
2024-10-17 07:47 AM
Hello,
I ma a Zoom admin on an enterprise account and I caanot locate the upload setting in my admin area.
Is this related to Zoom clips? Do you have any links to Zoom support docs that explain this setting or where to locate it?
Thanks,