How do I save the closed captioning transcript as participant when host authorized this? | Community
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Newcomer
December 9, 2021
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How do I save the closed captioning transcript as participant when host authorized this?

  • December 9, 2021
  • 1 reply
  • 100 views

Hi! I've participated in several zoom calls recently where the closed captioning transcript feature (button) appears at bottom of screen. I can click on it and see the text in real time.  In the call I was on today I wanted to save the transcript, but I didn't see an option I could click on that allowed me to do so. The host wrote, "If you have transcripts on, it should automatically save when you leave the zoom call. You'd have to revisit the settings of your Zoom account to enable saving the transcripts automatically." I looked through my account settings (Zoom Pro account) and searched the Resources forum. I didn't find anything which explains how to select such an option. How can I, as a Zoom call participant, save the CC transcripts [not the chat transcripts] (I am assuming I can do so if I can see the CC transcript button at bottom of screen) and where would they be saved to - my computer? Thanks in advance. 🙂

    Best answer by rn-zm

    Hey @KatB, while the Host has the ability to turn on Live Transcription, everyone should be able to view the full transcript and save it. 

     

     

    1. Click on Live Transcript > View Full transcript

     

    2. Save Transcript

     

    Hope this helps! 

    1 reply

    rn-zmAnswer
    Community Manager
    December 17, 2021

    Hey @KatB, while the Host has the ability to turn on Live Transcription, everyone should be able to view the full transcript and save it. 

     

     

    1. Click on Live Transcript > View Full transcript

     

    2. Save Transcript

     

    Hope this helps! 

    KatBAuthor
    Newcomer
    January 21, 2022

    Also - further to my message below of a few minutes ago (01/20/22 5:30pm),  we were not allowed to download/save the zoom call video replay but it is up on their platform for us to view when we like.  So can we not download the transcript if we don't have also have the video itself? This is rather confusing. At the end of the day I want the transcript of the calls so that I don' t have to watch the whole replay just to find what I'm looking for (refresher as to the information. Thanks!