How do I get captioning when attending as a participant in a zoom meeting? | Community
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Newcomer
August 24, 2021
Question

How do I get captioning when attending as a participant in a zoom meeting?

  • August 24, 2021
  • 3 replies
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I am in attending a zoom meeting and there is no captioning. In my account settings shows that the closed captioning is on. There is no icon button for me to turn on cc during a zoom meeting as a participant? 

    3 replies

    jdott16
    Community Champion | Employee
    Community Champion | Employee
    August 24, 2021

    Hello @JBMC 

    For Closed Captioning to be available, the host of the meeting has to have the setting enabled. If you are participating on a meeting and the button is not available, it is most likely the case that he host has not enabled this feature. 

     

    I hope this helps and please make sure to mark the solution as accepted if this information is what you needed.

    Newcomer
    December 24, 2023

    Hi I enabled the participant myself for closed captioning as I am the host.  When I do a test with the participant, the closed captioning doesn't work on their end.  Any ideas on how I can help my participant use it when I am hosting?  They have a hearing problem.  Thank you!

    Ray_Harwood
    Community Super Champion | Customer
    Community Super Champion | Customer
    December 24, 2023

    Welcome to the Zoom Community, @LeeLovetro.

     

    Hopefully this Zoom Support article will help:

    https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059762 

    Newcomer
    December 25, 2023

    Enabling captions in a Zoom meeting is a straightforward process. Here's a step-by-step guide to help you get captions as a participant:

    1. Join the Zoom Meeting: Start by joining the Zoom meeting as you normally would.

    2. Access the Zoom Controls: Once you are in the meeting, locate the Zoom toolbar at the bottom of the screen.

    3. Click on the "More" Button: In the toolbar, find the "More" button (represented by three dots) and click on it.

    4. Select "Show Subtitle": In the "More" menu, you should see an option labeled "Show Subtitle." Click on this option to enable captions.

    5. Adjust Caption Settings (Optional): Zoom apps allows you to customize your caption settings. If needed, you can click on "Subtitle Settings" to adjust the font size, style, and other caption preferences according to your preferences.

    6. View Captions: Once you've enabled captions, you should start seeing them displayed on the screen as the meeting progresses. Captions will typically appear at the bottom of the Zoom window.

    And that's it! You should now be able to view captions during the Zoom meeting. If the host has not enabled captions for the meeting, you may need to ask them to about hindivilla an amazing  so, as the option for participants to enable captions might be restricted by the host.

    If you have any further questions or encounter any issues, feel free to let me know.