cancel
Showing results for 
Search instead for 
Did you mean: 
Effective January 9th, 2026 through January 22nd, 2026: The Zoom Community is currently in read-only mode with login disabled, to deliver you a new and improved community experience!

The site is still accessible to view, however, the ability to login, create content, or access your community account is temporarily unavailable. We appreciate your patience during this time. If seeking support, please browse existing community content or ask our Zoom Virtual Agent.

How do I disable passcode for previously scheduled meetings?

gabe_sylvan
Newcomer
Newcomer

We had an employee who had their own individual zoom license. We migrated her over to our primary business account. She is now a user of this account, and I am the admin.

 

This employee had several meetings scheduled (prior to migration) that did not require a passcode. They required a waiting room instead. Since the migration, when any of the previously-scheduled meetings try to join using their link, they are prompted for a password which the employee now has to go look up and provide.  Since the migration, all invite links now come with the passcode embedded in the link so they are not a problem. It's only the previously scheduled conferences.

 

How do I disable the passcode requirement to this employee's (and possibly all of our employees') previously scheduled meetings? I am the admin account but cannot find where to change the setting. Under Admin Account > Admin > Users > Employee > Settings > Meeting > Security, I do see an option for Meeting Passcode > Require a passcode for meetings which have already been scheduled, however this setting is "Locked by Admin" and I cannot change it even though I am the admin.

 

Any suggestions? Thanks for your help.

 

 

0 REPLIES 0