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How do I delete an old recording that is still processing?

MartaMaga
Newcomer
Newcomer

‎2023-05-19 07:58 AM

Hi,

 

this is May 2023 and somehow I still have dozens of recordings from months ago that I can't delete because they appear as still processing / recording is in progress. How do I delete these? They are taking up storage space. Thank you

MartaMaga_0-1684508274411.png

 

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VA
Community Moderator | Employee
Community Moderator | Employee

‎2023-05-19 08:16 AM

Hi @MartaMaga and welcome to the Zoom Community! For help retrieving or deleting this stuck cloud recording, please contact Zoom support directly and they will be able to assist.


Virginia
Zoom Community Team
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