How do I delete an old recording that is still processing?

[MartaMaga]

Hi,

this is May 2023 and somehow I still have dozens of recordings from months ago that I can't delete because they appear as still processing / recording is in progress. How do I delete these? They are taking up storage space. Thank you

[VA]

Hi @MartaMaga and welcome to the Zoom Community! For help retrieving or deleting this stuck cloud recording, please contact Zoom support directly and they will be able to assist.