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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

How can I see Zoom's closed captions in Camtasia, my editing software?

JulieInHouston
Newcomer
Newcomer

I'm using Windows 11 and Camtasia 2023, both latest updates 

 

I activated closed captions in Zoom, and after recording a test I uploaded the file to Camtasia editing software. But the captions aren't visible. In addition, the caption file in the Zoom folder can't be uploaded to Camtasia (wrong type).

 

Has anyone solved this problem? Is there another button to click that I've missed?

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