How Do I Remove Name Tag From Recording? | Community
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Newcomer
February 15, 2022
Question

How Do I Remove Name Tag From Recording?

  • February 15, 2022
  • 10 replies
  • 1 view

Hi, in a previous version (5.8.1) switching off 'always display participant names on their video' also switched them off in recordings.

 

Now, however, in the latest version it seem impossible to remove my name from the bottom left corner. It only does so in the meeting and not the recording.  Has anyone else ran into this issue? Is there a solution for this? Any help greatly apreciated.

 

Thanks,

Adam

    10 replies

    Newcomer
    February 23, 2022

    We have just discovered the same issue with the current release 5.9.3. On both Windows and Mac Clients.

     

    I can get the names to drop on the cloud recordings but not on the local recordings which is super unhelpful as it ruins the full frame output which we need. 

     

    We have reverted to 5.9.1 for now which does not do this.

    Newcomer
    February 25, 2022

    HOW DID YOU REVERT TO 5.9.1 VERSION? 

    Newcomer
    February 25, 2022

    SAME ISSUE! SUPER FRUSTRATING AND UNUSABLE. WILL HAVE TO USE SKYPE UNLESS THEY REVERT OR FIX. 

    Newcomer
    February 25, 2022
    Newcomer
    May 31, 2022

    That worked. 5.9.1 doesn't insert participants names when settings doesn't include them.   Thanks

     

    Newcomer
    March 12, 2022

    Zoom support gave me this link for ARM Macs:

    https://zoom.us/client/5.9.1.3506/Zoom.pkg?archType=arm64

     

    And this one for regular Intel Macs:

    https://zoom.us/client/5.9.1.3506/Zoom.pkg

     

    I'd rather get the downgrade from the source... 

    Newcomer
    March 20, 2022

    Any chance this will be become an optional setting, preferably SOON?

    Zoom, I love you deeply! Please make this optional!

    Newcomer
    April 8, 2022

    Were you able to sort this?

    Newcomer
    April 23, 2022

    yes... were you able to sort this??

     

    Newcomer
    May 12, 2022

    It looks like downloading the previous version solves the issue... Worked for me!

    I hope Zoom corrects this issue in any future version releases (or I'm going to be very hesitant to update).

    Newcomer
    May 16, 2022

    Has this been solved? Seems like such an obvious thing to allow users to not record the names.
    Pretty rookie thing to be overlooked.

    Newcomer
    July 28, 2022

    I'm so upset about this.  I use Zoom to record auditions, and now my name is embedded at the bottom of each audition.  It ruins the illusion of reality!  I have hours of work that are completely unusable!  Arggh!  Thanks Zoom!

     

    Newcomer
    January 31, 2024

    Oh God, I hate this issue too! And that you (Zoom) have no technical support. 

    Community Champion | Customer
    July 3, 2025

    Hello,

    Sign in to your Zoom account to understand what support options are available to you. Only certain Zoom accounts and user types can submit tickets.


    Submit a Zoom support ticket
    https://support.zoom.com/hc/en/new-request?id=new_request&sys_id=cb06ab4b8702255089a37408dabb3555 

     

     

    Are you referring to the names in the advanced cloud recording section?

     

    • Display participants' names in the recording: Add participants' name to the bottom-right corner of their video.

    If you are, you log into the web portal to turn it off.

    https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064676

     

     


    Regards

    If my reply helped, don't forget to click the accept as solution button!