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Host unable to access documents in a chat from a zoom meeting - can you help me?

SB2500
Newcomer
Newcomer

I can access the chat with the messages but not the documents.

 

I know the documents are somewhere as the history of the meeting is showing they are there.  But I can't download them.  I click to download them and it won't work.

 

How do I access them.  Any help gratefully received.

 

Thank you 

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